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Privacy Policy

Last Updated: 30/11/2025

Gloriflow1 Services (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, mobile app, or related services for purchasing airtime, data bundles, and paying utility bills in Gloriflow1 Services.

When you use our services, we collect several categories of information to provide you with a seamless experience. We gather personal information including your full name, email address, phone number, payment details (which are handled securely through third-party processors), and account login credentials. We also collect transaction information such as records of your airtime and data purchases, utility bill payment details, transaction amounts, timestamps, and your complete order history. Additionally, we collect technical information like your IP address, device and browser type, cookies, usage logs, and location data if you have enabled this feature. You may also choose to share optional information with us, such as feedback, support queries, or any other details you voluntarily provide.

The information we collect serves multiple important purposes. We use it to process your airtime, data, and utility bill payments efficiently, create and manage your account, and provide responsive customer support. Your information helps us send payment confirmations and service notifications to keep you informed. We analyze usage patterns to improve our website functionality and enhance your overall user experience. Furthermore, we use this data to detect and prevent fraud, abuse, or unauthorized transactions, and to comply with our legal obligations and regulatory requirements under Nigerian law.

In accordance with the Nigeria Data Protection Act 2023, we process your personal data based on several legal grounds. These include your explicit consent, the performance of our contract with you to deliver the services you've purchased, our legitimate business interests in operating and improving our platform, and our compliance with applicable legal requirements.

We may share your information with carefully selected third parties to deliver our services effectively. This includes payment processors and financial institutions for secure payment handling, telecommunication providers to fulfill airtime and data purchases, utility service providers for bill payments, and technical service providers who assist with hosting, analytics, and security. We may also share information with regulatory bodies when legally required. It's important to note that we do not sell or rent your personal data to any third parties for marketing or other purposes.

Our website uses cookies, session data, and analytics tools to enhance your experience. These technologies help us remember your preferences, improve website speed and functionality, and understand how users interact with our platform. While you can disable cookies through your browser settings, please be aware that doing so may affect the proper functioning of some features on our website.

Protecting your information is a top priority for us. We implement industry-standard security measures including SSL encryption for data transmission, secure payment gateways for financial transactions, strict access controls and authentication protocols, and continuous monitoring for fraudulent activity. However, we must acknowledge that no online platform can guarantee absolute security, and we encourage you to take precautions when sharing sensitive information online.

The Nigeria Data Protection Act 2023 grants you several important rights regarding your personal data. You have the right to access your personal information, correct any inaccurate data, request deletion of your information, withdraw your consent at any time, restrict or object to certain types of processing, and request data portability. If you wish to exercise any of these rights, please contact us at the email address provided on our website.

We retain your information only for as long as necessary to deliver our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed for these purposes, it is securely deleted or anonymized to protect your privacy.

Our website may contain links to third-party websites for your convenience. However, we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies carefully when you visit them, as their practices may differ from ours.

Our services are designed for adults and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such updates constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.